The Virtual Help Desk is available to all attendees for the duration of the 2020 SSP Virtual Conference. We want all attendees to have a successful meeting experience, so if there is something that you need, we're here to help!
Email Virtual Help Desk
Virtual Help Desk Hours
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Wednesday, October 28th
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9:00am — 4:00pm
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Thursday, October 29th
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8:30am — 3:00pm
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Friday, October 30th
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9:00am — 2:30pm
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Wednesday, November 4th
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9:30am — 5:30pm
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Thursday November 5th
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9:30am — 3:30pm
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Attendees can also call the Virtual Help Desk at +1 (651) 994-3846 during the posted hours above.
Whether connecting to the Virtual Help Desk by email or by phone, attendees will reach an SSP staff member that will be able to provide assistance with the following items:
- General Meeting Questions
- Registration Questions/Troubleshooting
- Technical Questions/Troubleshooting (Zoom, mobile/web app, etc.)
- ePoster Questions/Troubleshooting
- Speaker/Presenter Questions
Not sure what category your question falls into? Reach out to the Virtual Help Desk and we'll help get you the answer!
You can always contact the Virtual Help Desk outside the posted hours, but if you do so, please expect a slight delay in our response. We will respond to your request once help desk hours resume on the posted day.
Check out these additional attendee resources!
Attendee Resources
Virtual Meeting Guide
Technical Troubleshooting Guide
Conference FAQ
