Virtual Help Desk​


The Virtual Help Desk is available to all attendees for the duration of the 2020 SSP Virtual Conference. We want all attendees to have a successful meeting experience, so if there is something that you need, we're here to help!

Email Virtual Help Desk 

Virtual Help Desk Hours

Wednesday, October 28th

9:00am — 4:00pm

Thursday, October 29th

8:30am — 3:00pm

Friday, October 30th

9:00am — 2:30pm

Wednesday, November 4th

9:30am — 5:30pm

Thursday November 5th

9:30am — 3:30pm

Attendees can also call the Virtual Help Desk at +1 (651) 994-3846 during the posted hours above.

Whether connecting to the Virtual Help Desk by email or by phone, attendees will reach an SSP staff member that will be able to provide assistance with the following items:

  • General Meeting Questions
  • Registration Questions/Troubleshooting
  • Technical Questions/Troubleshooting (Zoom, mobile/web app, etc.)
  • ePoster Questions/Troubleshooting
  • Speaker/Presenter Questions

Not sure what category your question falls into? Reach out to the Virtual Help Desk and we'll help get you the answer!

You can always contact the Virtual Help Desk outside the posted hours, but if you do so, please expect a slight delay in our response. We will respond to your request once help desk hours resume on the posted day.

Check out these additional attendee resources!

Attendee Resources Virtual Meeting Guide Technical Troubleshooting Guide Conference FAQ